Employment Type: Permanent
Location: Manchester (Revolution Property Management)
Closing Date: 20 December 2019
Revolution is a fast paced apartment block management company, based in
Central Manchester. We aim to set the standards which others follow.
Revolution is expanding and looking for a dynamic, driven, customer focused
person to join our Facilities team. We are a fun company with a very
professional role to undertake in looking after the homes and investments of
the leaseholders we serve.
The role is an exciting opportunity for anyone looking to begin a career in
property management. You don't need a property background, your attitude
and enthusiasm is what's important –we'll teach you the rest.
The typical day would involve dealing with enquiries via our ticketing system,
online chat and telephone, and ensuring the appropriate action is taken. This
would involve taking ownership of issues to instruct contractors and co ordinate
access to buildings and properties, whilst always ensuring that the customer
expectations are set and met. As in life communication is key, and it would be
your role to keep everyone updated fully.
General Duties & Responsibilities Include:
● Handling incoming calls / tickets / chat sessions
● Ensuring works are completed effectively
● Liaising with contractors to issue and monitor work orders
● Liaising with on site staff
● Providing advice and information based on industry best practice
and legal boundaries
● Arranging and monitoring scheduled work in buildings
● Assisting with the set up and on boarding of new building
Facilities experience would be preferable
By joining the Leaders Romans Group, you will get a lot more than just a career, we want to ensure that you never stand still and are always fulfilling your potential. In a company as large as ours there’s always room for progression and we will support you in finding the right path and work with you to enhance your skills as well as offering you a competitive salary package and the opportunity to grow your expertise at an expanding company.
We offer learning opportunities to our employees that provide great ways to gain and enhance skills, knowledge and experience that may be needed at certain stages of their career. These are available for both new and existing staff subject to line manager approval. There are many different Upskilling opportunities available across the business covering a wide variety of job roles, and can lead to professional qualifications including ARLA and NAEA. These allow you to study alongside your normal duties and your training costs are funded by the Leaders Romans Group (LRG). Upskills are an ideal option for anyone who has a clear idea of the career path they want to follow, providing them with practical, on-the job training and classroom-based instruction.
Due to the high volume of applications that we receive, if you are not contacted within 10 days then your application has unfortunately been unsuccessful. Please keep reviewing our vacancies in case a suitable position arises in the future. We wish you every success with your job search.
The closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.