Employment Type: Permanent
Location: Becket House, Worthing
Closing Date: 18 September 2019
Salary - £18,000 - £20,000 per annum
Leaders Romans Group have an exciting opportunity within the Client Finance department to provide services that protect, control and process clients funds as well as assisting branches with queries / requests and monitoring and recovering any unpaid client fees / funds.
This position is working within a fast paced environment and requires great customer service skills. A large volume of queries and requests are received by the Client Finance team on a daily basis and this role is pivotal in regards to responding and resolving these queries / requests in a timely manner, in order to adhere to the Service Level Agreements of the department.
Key responsibilities include;
We are looking for a customer focused person who has strong communications skills, a good eye for detail, numeracy skills are a must and you will work well under pressure. Ideally someone who has previous experience in an office/admin environment or in retail. This position requires the individual to prioritise workloads whilst building up and maintaining a strong working relationship with branch staff and managers, over the phone and via written communication.
In return we offer a competitive salary package, training and the opportunity to progress within the company.